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Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Self parking: GBP 20-35 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General Information
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What to expect: Just three blocks from the Heathrow Express terminal at Paddington, this air-conditioned hotel is a magnet for international business guests and vacationers. Its mix of modern architecture and classic European decor also reflects a strong Asian influence. Carved wood and ceramic artifacts from Thailand accent public areas, and large Oriental carpets are set into the marble floor of the vast lobby.
Amenity highlights: The Lancaster London offers a business centre with conference facilities and high-speed Internet access, 24-hour room service, and two restaurants with superb views of Hyde Park.
Insider tip: Just across the street from the hotel is Kensington Gardens, the famed royal park adjacent to Kensington Palace, birthplace of Queen Victoria and the final London home of the late Princess Diana. The palace is a pleasant half-mile stroll from the hotel and is open to visitors all year, except December 24-26.
Awards and Affiliations
A Green / Sustainable Property - Third Party Certified
This property participates in Green Tourism Business Scheme (GTBS), a third-party certification program that has been independently certified. Third-party certification measures the property’s impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company’s sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
The hotel is a member of Preferred Hotels & Resorts.
Property Amenities
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The hotel owner’s passion for Thai culture adds a unique Asian sensibility to both the food and interior decor of the Lancaster London. Meeting and event facilities include two separate conference suites, which can each accommodate more than 1,200 people, and several smaller meeting spaces.
- Concierge services
- Bar/lounge
- Restaurant(s) in hotel
- Room service (24 hours)
- Breakfast available (surcharge)
- Self parking
- Business center
- Banquet facilities
- Conference room(s)
- Event catering
- Audio-visual equipment
- Cell phone/mobile rental
- Photocopy machines
- Fax machine
- Business services
- Safe-deposit box - front desk
- Number of rooms: 416
- Porter/bellhop
- Express check-out
- Doorman/doorwoman
- Security guard
- 24-hour front desk
- Multilingual staff
- Currency exchange
- Dry cleaning/laundry service
- Medical assistance available
- Gift shops or newsstand
- Babysitting or child care
- Suitable for children
- Air-conditioned public areas
- Parking (surcharge)
Rooms
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The Lancaster London formerly Royal Lancaster offers 416 air-conditioned guestrooms on 18 floors. Decor is light and airy, and many rooms offer wide views over Hyde Park or the London skyline through double-glazed windows.
Amenities include satellite television, direct-dial phones, and high-speed Internet access (surcharge). Marble bathrooms feature power showers as well as bathtubs, and come equipped with complimentary toiletries, thick towels, and cotton bathrobes.
Room Amenities
- High-speed Internet access
- Cable/satellite television channels
- Hypo-allergenic bedding available
- Climate control
- Voice mail
- Internet access (surcharge)
- Phone
- Minibar
- Wake-up calls
- Air conditioning
- Housekeeping
- Private bathroom
- Bathrobes
- Hair dryer
- Designer toiletries
- Desk
- Bathroom phone
- Iron/ironing board (on request)
- Satellite television service
- In-room safe
- Wired high-speed Internet access (surcharge)
Dining
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Nipa - Overlooking Hyde Park and Kensington Gardens, this Thai restaurant is open for lunch and dinner. Décor features intricate teak wood paneling, golden ornamental artifacts, and hand-carved chairs—all imported from Thailand. The chef and waitstaff are also Thai, as befits the authentic, extensive menu.
The Lounge Bar - With crystal chandeliers and a mixture of Queen Anne and Regency-style furnishings, the large Lounge Bar is a relaxed setting for a light breakfast, afternoon tea, evening cocktails, and a variety of toasted sandwiches and salads throughout the day.
Island – Stylishly contemporary split-level space with floor-to-ceiling windows overlooking Hyde Park. Menu features fine quality seasonal British produce, bought daily, simply cooked and stylishly presented.
Recreation
The Lancaster London is across the street from Hyde Park and Kensington Gardens, both popular with joggers all year round, and with sunbathers and picnickers during summer months.
The recreational activities listed below are available near the hotel; fees may apply.
- Boating
- Running track/path
- Horse riding/rental
- Tennis
Policies
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Pets not allowed
- Check-in time is 2 PM
- Check-out time is Noon
